J & R Muffler Inc.

Natasha Mcintosh 8 months ago

DO NOT BUY A VEHICLE FROM THIS DEALEARSHIP ESPECIALLY A WHOLESALE VEHICLE. THE SALESPERSON STEPHEN IS GIVING MY 17 YEAR OLD DAUGHTER THE RUN AROUND ABOUT A 2011 SUBARU LEGACY SHE PURCHASED A FEW WEEKS AGO. THEY WOULDN'T BUDGE ON THE PRICE, THE CAR WAS SITTING FOR 2 YEARS. THERE WERE SUSPENSION ISSUES (CAR NEED ALL AROUND BRAKES AND ROTORS [THE DEALERSHIP PUT ON NEW BRAKES ON OLD ROTORS]), SWAY BAG LINKS, CONTROL ARM, INNER TIRE ROD, THERE WAS AN HEADLIGHT THAT WAS OUT, THE MIRROR CONTROL DOESN'T WORK, THE KEY PHOB DOESN'T UNLOCK. WHEN CONTACTING THE DEALERSHIP, THEY SAID THEY WOULD ONLY FIX THE HEADLIGHT WHEN THEY SOLD AN UNSAFE VEHICLE. DO NOT EVER BUY NOTHING FROM THIS DEALERSHIP. THEY'RE A BIG SCAM.

Dr. Bob Sindoni 3 years ago

Great service! Did a great job. Did not overcharge. He did not try to sell me service that was not needed. Highly recommend.

A D 5 years ago

This place tries to scam you by purposely doing incorrect work and forcing you to come over and over again for the same issue. They milk you for all your worth and destroy your car in the process. Shadiest mechanics in the business. STAY AWAY!

Albert D Edited 5 years ago

Avoid this place like the plague. Not only is the welding pictured atrocious, but worst of all, the catalytic converter (circled) was installed in the WRONG PLACE! This is a huge safety issue. It needs to go underneath the heat cover. Converters get extremely hot--around 1,200-1,400F internally. That heat cover maintains a buffer of air to insulate the underside of the car. The converter--where it sits--is going to cook all the bushings within a 2ft diameter, not to mention heat up all the fluids. Car manufacturers put those heat covers there for a reason! I cannot begin to understand WHY they even went through the trouble of putting it in the wrong spot, that’s just lazy work. When I took it back they insisted it was fine and refused to fix it. I am absolutely dumbfounded. This place cannot be trusted. The only reason they would say it is fine must be to milk me for more money because the catalytic converter placement will cause other mechanical problems in short time. Again, catalytic converters get around 1,200-1,400F in normal conditions, and ALWAYS have a heat shield around them for a reason. I confirmed all of the above with several other mechanics before posting this. AVOI

K G 7 years ago

Let's just say this place lives up to old mechanic stereotype of trying to milk you for every dollar you have. Been here twice for simple procedures and have been charged different prices.